Technology Deep Dive
Why WebRTC Matters
The Technology Behind Modern Communications
Understand why WebRTC (Web Real-Time Communication) is the foundation of next-generation unified communications and what it means for your business.
What is WebRTC?
WebRTC (Web Real-Time Communication) is an open-source project and W3C standard that enables real-time voice, video, and data communication directly in web browsers without requiring plugins or downloads.
Developed by Google and now maintained by major browser vendors, WebRTC has become the foundation for modern unified communications platforms.
CNiC + WebRTC
CNiC’s entire platform is build around WebRTC technology using browser-based communications. This means 100% of our UCaaS features work without any software installation.
Why WebRTC is Better
Advantages over traditional VoIP and video conferencing
Works in Any Browser
No plugins, no downloads, no IT tickets. WebRTC works natively in Chrome, Firefox, Safari, and Edge.
Built-In Security
Encryption is mandatory in WebRTC—not optional. All media streams are encrypted using SRTP.
Lower Latency
Direct peer-to-peer connections mean faster, more responsive communications with less delay.
Device Agnostic
Works on desktop, laptop, tablet, or phone. No platform-specific apps to maintain.
Reduced Infrastructure
Less server-side processing means lower costs and better scalability for large deployments.
Always Current
Browser updates automatically include the latest WebRTC improvements and security patches.
WebRTC vs Traditional Solutions
Why browser-based is the future
Traditional VoIP / Video
✗ Requires software installation
✗ Platform-specific applications
✗ Manual updates and patches
✗ Plugin dependencies
✗ IT deployment overhead
✗ Firewall/NAT traversal issues
WebRTC (CNiC)
✓ Works instantly in browser
✓ Cross-platform by default
✓ Automatic browser updates
✓ No plugins needed
✓ Zero-touch deployment
✓ Built-in NAT traversal (ICE)
Security by Design
WebRTC Security
Unlike traditional VoIP protocols where encryption is optional, WebRTC mandates encryption for all communications. This means your calls and video conferences are protected by default.
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SRTP Encryption
All audio and video streams encrypted with Secure Real-time Transport Protocol
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DTLS Key Exchange
Datagram Transport Layer Security for secure key negotiation
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No Plugins
Eliminates plugin vulnerabilities that have plagued Flash and Java
Technical Details
For the technically curious
How WebRTC Works
✓ Peer-to-peer connection via ICE (Interactive Connectivity Establishment)
✓ NAT traversal using STUN/TURN servers for network compatibility
✓ SRTP encryption for all audio and video streams
✓ SCTP data channels for messaging and file transfer
✓ Adaptive bitrate to maintain quality on variable networks
Browser Support
✓ Google Chrome (full support since 2012)
✓ Mozilla Firefox (full support since 2013)
✓ Apple Safari (full support since 2017)
✓ Microsoft Edge (full support since 2020)
✓ Mobile browsers on iOS and Android
Experience WebRTC-Powered UCaaS
See the difference browser-based communications makes. Contact CNiC Solutions for a demo.