Transparent Pricing – No Hidden Fees

UCaaS Plans and Pricing

Plans Are Tailored to Support the Way Your Business Communicates

Get enterprise-grade unified communications at a price that fits your budget. All plans include are powered by our browser-based technology.

Mix and Match With CNiC

Combine multiple plans within the same system to fit the roles and needs of your team. Build your communications solution your way, with zero hassle and total transparency.

Choose Your Billing
Monthly, yearly or five-year terms

Assign Subscriptions
Right plan for each user role

Unified Management
All plans under one system

Our Plans

Choose the plan that fits your business needs – from basic telephony to full enterprise communications

BASIC

PBX-Basic

for unattended phones

$12-18/user/month

✓ 2 concurrent calls per user
✓ 1 device per user
✓ 100+ phone services & mobility
✓ External and internal calls
✓ Voicemail & fax machine
✓ IVR, ACD & timetables
✓ Call transfer, recording, on hold
✓ Agentic AI: Voice bots only

Ideal for: Warehouse workers with DECT phones, hotel room phones, fax workstations, doorphones

ESSENTIAL

UC-Essential

for back office teams

$20-25/user/month

✓ All PBX-Basic features, plus:
✓ 4 concurrent calls per user
✓ 10 devices per user
✓ Collaboration 7 apps (web/mobile/desktop)
✓ Team chat & video meetings
✓ Presence monitoring
✓ File sharing & fax server
✓ Agentic AI: Voice bots & chatbots

Ideal for: Back-office employees, project collaborators needing internal collaboration tools

UC-Business

for customer-facing teams

$30-35/user/month

✓ All UC-Essential features, plus:
✓ 8 concurrent calls per user
✓ WebRTC Kite widget & contact-me links
✓ Web meetings with customers
✓ AI transcriptions & summaries
✓ AI assistant in chat
✓ 250+ integrations (HubSpot, Salesforce, etc.)
✓ Two-way SMS and MMS

Ideal for: Sales teams, customer care, marketing, and contact centers

PREMIUM

UC-Premium

for managers

$35-40/user/month

✓ All UC-Business features, plus:
✓ CDR-View call activity dashboard
✓ Company-wide call reporting & stats
✓ x-caracal contact center dashboards
✓ Real-time wallboard monitoring
✓ Wildix Business Intelligence (WBI)
✓ 2 hours/month WBI included
✓ Historical reporting & analytics

Ideal for: Managers, supervisors, contact center leaders needing advanced analytics

Boost Your System With Add-Ons

Enhance your Wildix experience with extra power and flexibility. These optional tools expand capabilities and deliver even more value.

CLASSOUND

Simplify global calling with high-quality telephony. Ready to use out of the box with every Wildix PBX.

✓ Free outbound call minutes per user
✓ SMS package included
✓ DIDs in 100+ countries
✓ Calls to 200+ countries

From $8/user/month

🤖

AI+Data Boost Bundles

Transform communications with intelligent automation and comprehensive data management.

✓ Extended AI transcription hours
✓ Advanced voice bot capabilities
✓ Chatbot enhancements
✓ Additional data storage

Custom pricing

🪁

WebRTC Kite

Customer-facing widget for your website. Add contact-me links for instant customer connections.

✓ Website chat widget
✓ Personal contact-me links
✓ Video calling capability
✓ Screen sharing

From $5/user/month

🎥

WizyWebinar

Professional webinar capabilities for large-scale presentations and training sessions.

✓ Large audience support
✓ Interactive Q&A
✓ Recording & playback
✓ Registration management

From $50/month

📊

x-caracal

Advanced contact center analytics with real-time dashboards and comprehensive historical reporting.

✓ Real-time wallboard
✓ Historical reports
✓ Agent performance tracking
✓ Queue analytics

From $15/user/month

🅿️

PBX Parker

Additional PBX features for enhanced call handling and advanced telephony capabilities.

✓ Call parking zones
✓ Advanced call routing
✓ Custom hold music
✓ Extended IVR options

From $3/user/month

Common Questions

Are there any setup fees?

No hidden setup fees. We include implementation, training, and number porting at no additional cost for annual agreements.

Can I change plans later?

Yes, you can upgrade or downgrade your plan at any time. Changes take effect on your next billing cycle.

What's the contract length?

We offer month-to-month and annual agreements. Annual plans receive a 15% discount and include free implementation.

Do you offer volume discounts?

Yes, organizations with 50+ users qualify for volume pricing. Contact us for a custom quote.

Ready to Get Started?

Contact CNiC Solutions for a personalized quote. As a Wildix partner, we’ll help you choose the right mix of plans and add-ons for your business.