Transparent Pricing – No Hidden Fees
UCaaS Plans & Pricing
Plans Are Tailored to Support the Way Your Business Communicates
Choose from Wildix Collaboration 7 subscription tiers or the AI-powered x-bees sales platform. All plans are 100% browser-based — no software to install.
Included in every CNiC subscription
100% Browser-Based
WebRTC — no downloads ever
99.99% Uptime SLA
Enterprise-grade reliability
Number Porting
Keep your existing numbers
Local Support
CNiC Solutions team
Wildix Collaboration 7
Subscription Plans
Four clearly defined tiers — start with core telephony and add AI, integrations, and analytics as your business grows.
PBX-Basic
Core Business Telephony
Essential PBX features for businesses moving to cloud telephony
Contact for Pricing
per user / month
- 2 concurrent calls per user
- 1 registered device per user
- 100+ telephony features
- Interactive Voice Response (IVR)
- Automatic Call Distribution (ACD)
- Call Recording
- Voicemail & voicemail-to-email
- Voice bots
- Auto-attendant
- Call queuing & routing
Most Popular
UC-Essential
Unified Communications Starter
Full UC suite for teams who need more than just voice
Contact for Pricing
per user / month
- Everything in PBX-Basic, plus:
- 4 concurrent calls per user
- Up to 10 registered devices
- Collaboration 7 Web, Mobile & Desktop apps
- Team chat & instant messaging
- Video meetings
- Screen sharing
- File sharing & collaboration
- Chatbots
- Presence & availability status
AI-Powered
UC-Business
AI-Enhanced Business Communications
Advanced AI features and integrations for growing businesses
Contact for Pricing
per user / month
- Everything in UC-Essential, plus:
- 8 concurrent calls per user
- WebRTC Kite (website visitor engagement)
- AI transcriptions & meeting summaries
- AI assistant in chat
- 250+ CRM & business integrations
- Salesforce & HubSpot integration
- Advanced call analytics
- API & webhook access
- Custom workflow automation
UC-Premium
Full Analytics & Contact Center
Complete intelligence platform with real-time dashboards and business analytics
Contact for Pricing
per user / month
- Everything in UC-Business, plus:
- CDR-View call detail reporting dashboard
- x-caracal contact center dashboards
- Real-time wallboards & KPI displays
- Wildix Business Intelligence (WBI)
- Historical reporting & trend analysis
- Supervisor monitoring & coaching tools
- Queue performance analytics
- Custom report builder
- Priority support & SLA
All plans are per-user, per-month. Contact CNiC Solutions for more information.
Wildix x-bees Platform
x-bees Licensing Model
AI-powered sales & customer engagement — built on Wildix with Salesforce CRM, Wilma AI, and omnichannel communications.
Monthly licenses – volume discounts available
xb-Device
For unattended phones, W-AIR handset users, etc.
100
Minutes
1
Device
2
Calls
- SIP account only
- No access to x-bees interface
- No guest access to chats/meetings
- No business integrations
xb-Basic
For back-office staff, not customer-facing roles
1,000
Minutes
10
Devices
4
Calls
- Internal communication
- External calls
- Can’t add guests to chats and meetings
- No business integrations (Salesforce, HubSpot)
xb-Standard
For marketing, sales, support, customer care
3,000
Minutes
10
Devices
8
Calls
- Full-scale customer communication
- Add guests to chats and meetings
- Personal contact-me link
- Meeting scheduling link
- Business integrations (Salesforce, HubSpot…)
xb-SuperBee
For managers, supervisors
3,000
Minutes
10
Devices
8
Calls
- Full-scale customer communication
- Add guests to chats and meetings
- Personal contact-me link
- Meeting scheduler
- Business integrations (Salesforce, HubSpot…)
- Analytics
- Live view
Wildix x-hoppers Platform
x-hoppers Retail Communication
Wireless push-to-talk headsets for retail store floors — replace walkie-talkies with AI-powered cloud communications, smart call points, and theft detection.
Monthly licenses – volume discounts available
🏆 2025 RetailTech Breakthrough — Anti-Theft Solution of the Year
🥇 2025 Merit Awards for Telecom — Tech for Good (Gold)
🎍 2024 Comms Business Awards — Innovative AI-Powered Retail Solution
xh-Device
DECT headset endpoints & wireless devices
- DECT wireless device endpoint license
- PTT broadcast (receive only)
- Basic store floor connectivity
- W-AIR headset hardware support
- No user interface access
- No outbound push-to-talk
xh-Basic
Core push-to-talk for floor associates
- Push-to-talk broadcast (send & receive)
- Always-on store floor channel
- Discreet staff announcements
- Mobile app access (BYOD)
- Incoming call routing to headset
SalesFloor Hopper
Full license for customer-facing store staff
Most Common- Everything in xh-Basic, plus:
- QR Code smart call points (customer assist)
- Self-checkout & click-and-collect alerts
- In-store broadcast analytics
- PA system replacement (discreet alerts)
- AI Coach ready (product knowledge)
SalesFloor + AI
AI-enhanced floor associate with full analytics
- Everything in SalesFloor, plus:
- AI Coach — instant product knowledge
- Broadcast transcription & recording
- Veesion CCTV theft detection
- Full retail analytics dashboard
- 50% reduction in training time
HelperHopper
Back-office staff & managers without headsets
- Monitor store broadcast conversations
- Remote participation from office or mobile
- Receive automated store alerts
- Manager override & priority announcements
- Cross-store visibility
150 hrs
Saved on customer tasks (per store)
2×
In-store conversion improvement
50%
Reduction in staff training time
250+
Available integrations
Optional Add-Ons
Extend any Collaboration 7 or x-bees plan with additional capabilities
CLASSOUND
Global SIP trunking with local numbers in 120+ countries. Unlimited inbound & outbound calling internationally.
Contact for pricing
WizyWebinar
Professional webinar platform integrated into your Wildix ecosystem. Host branded webinars for up to 10,000 attendees.
Contact for pricing
AI + Data Boost
Enhanced AI capabilities, extended call recording storage, and expanded transcription hours for high-volume teams.
Contact for pricing
Hardware Bundle
Wildix-certified desk phones, headsets, and conference room devices. Includes setup and provisioning.
Contact for pricing
x-caracal Contact Center
Full omnichannel contact center with real-time wallboards, agent dashboards, and supervisor monitoring tools.
Contact for pricing
Compliance Package
HIPAA, PCI-DSS, and SOC 2 compliant recording, retention, and audit trail for regulated industries.
Contact for pricing
Common Questions
What’s the difference between Collaboration 7 and x-bees?
Collaboration 7 is the full-featured UCaaS platform for all business communication needs. x-bees is an AI-powered overlay designed specifically for sales teams — adding Salesforce CRM integration, Wilma AI, and omnichannel customer engagement on top of the UC-Business feature set.
Are there setup or implementation fees?
CNiC Solutions includes implementation, number porting, and initial training. We handle the full deployment — from system design to go-live — as your local Wildix Gold Partner.
Can I mix plans across my team?
Yes. CNiC allows different subscription tiers within the same organization. Heavy phone users can stay on PBX-Basic while your sales team uses x-bees — all running on the same system.
Do you offer volume pricing?
Yes. Organizations with 20+ users typically qualify for volume discounts. Contact our team for a customized quote based on your exact user mix, call volume, and feature requirements.
Ready to See What CNiC+Wildix Can Do for You?
Our Houston-based team will assess your current communications setup and recommend the right Wildix plan — no pressure, no guesswork.