Integrated with Voice & Video
Team Messaging & Collaboration
Real-Time Communication for Modern Teams
Keep your team connected with instant messaging, file sharing, and presence indicators—all integrated with your phone system and video conferencing.
Chat, Share, and Collaborate Seamlessly
CNiC’s team messaging brings enterprise-grade collaboration to your fingertips. Unlike standalone chat apps, it’s fully integrated with your phone system and video conferencing—so you can start a call directly from a chat with one click.
See who’s available, send quick messages, share files, and escalate to voice or video calls instantly. Everything syncs across desktop, mobile, and web.
- Instant messaging with read receipts
- Real-time presence and availability status
- Drag-and-drop file sharing
- One-click escalation to voice or video
Collaboration Features
Everything your team needs to work together effectively
Instant Messaging
Send messages instantly to individuals or groups. Rich text, emojis, and reactions supported.
Presence Status
See who’s available, busy, away, or in a meeting. Know the best time to reach colleagues.
File Sharing
Share documents, images, and files directly in chat. No email attachments needed.
Smart Notifications
Customizable notifications ensure you never miss important messages while reducing noise.
Complete Team Communication
All the tools your team needs in one platform
Messaging Features
- 1:1 and group conversations
- Threaded replies for organized discussions
- Message editing and deletion
- Read receipts and typing indicators
- Emoji reactions
Unified Communication
- Click-to-call from any chat
- Instant video call escalation
- Voicemail preview in chat
- SMS integration
- Fax to chat delivery
Organization & Search
- Powerful search across all messages
- Pin important conversations
- Star important messages
- Message history retention
- Contact and group management
Multi-Device Access
- Desktop, mobile, and web apps
- Real-time sync across devices
- Push notifications on mobile
- Offline message access
- Browser-based access (no download)
Enterprise-Grade Security
Your team's conversations are protected with end-to-end encryption. Unlike consumer messaging apps, our solution is built for business with compliance and security at its core.
End-to-End Encryption
All messages encrypted in transit and at rest
Data Compliance
GDPR compliant with data retention controls
Admin Controls
Manage users, permissions, and policies
Unite Your Team's Communications
Contact CNiC Solutions to see how our team messaging solution can improve collaboration and productivity for your business.