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x-bees Customer Communication Platform
Convert More Leads to Sales with AI-Powered Communications
x-bees: Your Sales Cycle Boost
52%
More Web Sales
25%
More Efficiency
100%
Security
Use Cases for Companies of All Sizes
x-bees serves your entire organization—from sales and customer success to management and operations.
Accelerate your sales pipeline
Pre-sales & Lead Management
✓ Keep stakeholders informed with real-time group chats
✓ Auto-log prospects into Salesforce during calls
✓ Let prospects book directly from your calendar
Strengthen customer relationships
Account Managers & Support
✓ Complete conversation history and context
✓ Handle inquiries via chat, voice or video
✓ Track sentiment to identify at-risk accounts
Optimize team oversight
Managers & Supervisors
✓ Review transcriptions instead of full calls
✓ Check prospect status and objections
✓ Monitor talk ratios and CSAT with Sales Intelligence
Streamline operations
Internal Teams
✓ Chat, voice, video, file sharing in one platform
✓ Use chat agents for IT questions and onboarding
✓ Generate lead scoring reports and align teams
AI-Powered Intelligence
AI Intelligence for Communications
Gain valuable insights from all customer interactions using x-bees’ AI-powered platform, which tracks topics discussed and next actions, boosting efficiency and sales.
SuggestionsTranscriptionsSummaries
Sentiment AnalysisCSAT
Wilma AI
Your AI-Powered Assistant
Empower your teams and answer customer inquiries faster with Wilma AI—independent AI agents for both employees and customers.
✓ Qualify and triage inbound leads
✓ Schedule meetings with calendar & CRM
✓ Follow up on missed calls and messages
✓ Route queries to the right person
✓ Sync with Salesforce
✓ Provide onboarding support
What Sets x-bees Apart
Salesforce In-App
Salesforce embedded inside x-bees. Manage opportunities, cases and tasks while calls are auto-logged with AI insights.
Sales Intelligence
Real-time insights—topics, next actions, talk ratios, answer rates—helping you engage smarter and close faster.
True Omnichannel
Meet customers on phone, chat, SMS or WhatsApp with unified experience across every touchpoint.
Analytics & LiveView
Monitor active interactions in real-time, dive into historical data and access complete visibility in one dashboard.
More Ways to Connect
Meet Customers Where They Are
WhatsApp, SMS and Kite widget on your website—no app switching needed.
Book on Their Schedule
Customers choose appointment times 24/7—no back-and-forth emails.
Better Accessibility
Multiple touchpoints ensure customers can always connect.
Who's It For?
x-bees is built for service companies where revenue depends on customer conversations.
Sales Acceleration With x-bees
Attract
Bring leads in via email, widget, WhatsApp, SMS or scheduling.
Reach
Push notifications ensure follow-ups are seen while interest is hot.
Nurture
Auto-log meetings to Salesforce so salespeople focus on customers.
Engage
Easy meeting scheduling with digital calendar access for prospects.
Close
Built-in business intelligence to close deals effectively.
Delight
Embedded analytics for upselling and building loyal customers.
x-bees: Every Message Moves Businesses Forward
No more missed opportunities. Eliminate admin tasks with native Salesforce integration and close more deals with AI-driven intelligence.